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Case Study: Association of Training Providers Formed to Deliver the IQ Level 3 Award for Professional Investigators by E-Learning

On Friday 22nd November 2013, the Association of Training Providers was launched at the Doubletree by Hilton Cadbury House Hotel near Bristol. We asked IQ centre Bisio to tell us more about the Association…

The Announcement of the licensing of Private Investigators was finally made by the Home Secretary, Theresa May, on the 31st July 2013, 12 years after the passing of the Private Security Industry Act 2001. Nevertheless, this spontaneous announcement still seems to have come as a bit of a surprise to the industry with only a handful of training providers available to deal with what is thought to be thousands of investigators caught by the licensing regime. The Home Affairs Select Committee, which had conducted an enquiry into the work of Private Investigators, had recommended that the title Private Investigator be a ‘protected title’ in much the same way as ‘Social Worker’. This was rejected by the government in its Command Paper presented to Parliament which recommended that ‘investigative activity’ should determine whether an individual needs to be licensed. On the 20th September 2013 BS 102000, the code of practice for the provision of investigative services, was published which highlighted, in Appendix B, the scale of those ‘investigative activities’.

The industry is now faced with one of its biggest challenges; how to deliver high quality and professional training to thousands of investigators, many of whom already have a wealth of experience. With the Level 3 Award being a knowledge-only based qualification with no requirement to demonstrate a practical ability, the answer lies in E-Learning where investigators can revise what they know and study what they don’t’.  Bisio Training has spent two years creating over 30 E-Learning tutorials covering all the essential criteria and learning outcomes for the Award. Available to anyone with access to the internet, Bisio has managed to replicate the classroom environment by not only creating a ‘Document Library’ and an ‘Online Chat Room’ but also its own unique ‘Ask the Tutor’ facility. Finally, with an ‘Examination Simulator’ and a bank of some 250 questions, Bisio has also managed to replicate the examination room where students sit mock examinations; a great opportunity to practice for those who have not sat one for years.

The SIA made it quite clear that any competency training had to be flexible. Bisio is not claiming that the Level 3 Award will make an investigator a competent surveillance operative or interviewer. On the contrary, an investigator wishing to specialise in a particular area of investigation is strongly advised to undertake experiential learning courses.

In order to provide learners with a flexible training solution, Bisio has collaborated with a number of other training providers throughout the UK to form the Association of Training Providers. Learners can now enrol on the E-Learning course at their nearest centre and do the course from their home or office, in their own time and at their own pace, without any loss of business or incurring of the additional expenses associated with face to face training.

With QS Security Group covering Northern Ireland, Graspan Frankton the North and North East, CrimeDeter the Midlands, CSS Training London, Bisio Training Wales and the West Country and Global Integrity Training the South and South West of England learners are never more than a couple of hours drive from an examination centre.

A spokesperson for the Association said:-

‘It was imperative that all of the centres were accredited and we are most grateful to Sallyann and the team at IQ for their professional advice and guidance throughout the process, particularly the information regarding hub and satellite arrangements. Nothing seemed to be too much trouble for them and the help given to us in approving the centres so quickly has meant that the association is now in a strong position approaching 2014, a really important and significant year for the private investigation sector’.

The E-Learning course has already attracted a lot of attention among investigators and some equally impressive feedback.

‘Enjoyed it, it’s a great resource’.  James Bish, Major Crime Investigator.

‘I am impressed by Bisio’s Level 3 Award for Professional Investigators Course, its content stood out from the rest; all modules are well thought out, relevant and easy to navigate. I am confident that the course will provide my team and me with every opportunity to pass the exam and gain the qualification’. John Jones, Managing Director of CrimeDeter.

Andy Tish, Managing Director of Bisio Training said of the course:-

‘We have all been on residential courses where so much time is taken up in front of a PowerPoint. Bisio sees this as a waste of valuable time and technology and believes learners should only need to attend face to face training courses to learn and demonstrate practical ability, not to assimilate knowledge. Bisio is a progressive training company and together with the other training providers in the association is now more than capable of delivering the IQ Level 3 Award for Professional Investigators to the thousands who now need this mandatory qualification’.

For more information on the Association of Training Providers, click here.

If you would like to tell us about the work you are doing with IQ, please get in touch.


Dec 06, 2013 04:18 PM