IQ Achieves 100% for 4- day Results Turnaround
IQ’s release of its operations statistics and targets for the first quarter in 2012 shows that 91% of controlled assessment results are released within 2 days of receipt, with all results meeting the 4 day service level agreement.
Operations manager, Linda Affleck-Drimer said, “The operational statistics underlines IQ’s dedication to quality and responsiveness. We understand that in the vocational sector, the key to the success of our centres is the efficient turnaround of candidate results to enable candidates to progress their careers, and we work hard to support them.”
Other key statistics highlighted that 11% of centre applications were refused due to quality standards not being met, and an overall pass rate of 83% for IQ Controlled Assessments.
To see the full statistics for IQ Quarter 1 2012, please visit : http://www.industryqualifications.org.uk/visions-values/iq-quarterly-targets/q1-2012-targets
Jul 06, 2012 08:59 AM