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Managing the Delivery of Customer Service

 

Unit Number M/602/0418
Unit Level 3
Unit Title Managing the Delivery of Customer Service
Sector
Credit Value 3 Guided Learning Hours 30
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

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This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/7100/XIQ Level 3 Certificate in Principles of Management (QCF)

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