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Support customers through real-time online customer service

 

Unit Number A/506/2161
Unit Level 2
Unit Title Support customers through real-time online customer service
Sector
Credit Value 3 Guided Learning Hours 15
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/3618/2IQ Level 2 Diploma in Customer Service (QCF)

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