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Deal with customers across a language divide

 

Unit Number A/601/1219
Unit Level 2
Unit Title Deal with customers across a language divide
Sector
Credit Value 8 Guided Learning Hours 53
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

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This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/2832/4IQ Level 2 NVQ Certificate in Customer Service (QCF)

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