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Plan, organise and control customer service operations

 

Unit Number A/601/1236
Unit Level 4
Unit Title Plan, organise and control customer service operations
Sector
Credit Value 10 Guided Learning Hours 67
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

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This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/2724/7IQ IAM Level 4 NVQ Diploma in Business and Administration (QCF)

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