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Lead direct sales activities in a contact centre team

 

Unit Number D/503/0397
Unit Level 3
Unit Title Lead direct sales activities in a contact centre team
Sector
Credit Value 4 Guided Learning Hours 8
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/4830/5IQ Level 3 Certificate in Sales (SQI) (QCF)
601/4831/7IQ Level 3 Diploma in Sales (SQI) (QCF)
601/5051/8IQ Level 3 Diploma in Customer Service (QCF)

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