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Gather, analyse and interpret customer feedback

 

Unit Number D/506/2170
Unit Level 3
Unit Title Gather, analyse and interpret customer feedback
Sector
Credit Value 5 Guided Learning Hours 24
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

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This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/3618/2IQ Level 2 Diploma in Customer Service (QCF)
601/3694/7IQ IAM Level 3 Diploma in Management (QCF)

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