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Use customer service as a competitive tool

 

Unit Number D/601/1228
Unit Level 3
Unit Title Use customer service as a competitive tool
Sector
Credit Value 8 Guided Learning Hours 53
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/2832/4IQ Level 2 NVQ Certificate in Customer Service (QCF)
601/2724/7IQ IAM Level 4 NVQ Diploma in Business and Administration (QCF)
601/2772/7IQ IAM Level 3 NVQ Diploma in Business and Administration (QCF)

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