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Understand customers

 

Unit Number F/506/2131
Unit Level 2
Unit Title Understand customers
Sector
Credit Value 2 Guided Learning Hours 17
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/3618/2IQ Level 2 Diploma in Customer Service (QCF)
601/3681/9IQ IAM Level 2 Diploma in Team Leading (QCF)

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