You are here: Home / Qualifications / Qualifications Database / Deliver customer service to challenging customers

Deliver customer service to challenging customers

 

Unit Number F/506/2159
Unit Level 2
Unit Title Deliver customer service to challenging customers
Sector
Credit Value 3 Guided Learning Hours 16
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/3618/2IQ Level 2 Diploma in Customer Service (QCF)

Downloadable Files

    To access protected files please log in