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Review the quality of customer service

 

Unit Number F/506/2176
Unit Level 4
Unit Title Review the quality of customer service
Sector
Credit Value 4 Guided Learning Hours 20
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/3694/7IQ IAM Level 3 Diploma in Management (QCF)
601/3696/0IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF)

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