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Deal with incoming telephone calls from customers

 

Unit Number H/506/2154
Unit Level 2
Unit Title Deal with incoming telephone calls from customers
Sector
Credit Value 3 Guided Learning Hours 16
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
601/3618/2IQ Level 2 Diploma in Customer Service (QCF)

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