You are here: Home / Qualifications / Qualifications Database / Process information about customers

Process information about customers

 

Unit Number H/601/1215
Unit Level 2
Unit Title Process information about customers
Sector
Credit Value 5 Guided Learning Hours 33
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/2832/4IQ Level 2 NVQ Certificate in Customer Service (QCF)
600/5106/1IQ Level 2 NVQ Certificate In Contact Centre Operations (QCF)

Downloadable Files

    To access protected files please log in