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Gather, analyse and interpret customer feedback

 

Unit Number H/601/1571
Unit Level 3
Unit Title Gather, analyse and interpret customer feedback
Sector
Credit Value 10 Guided Learning Hours 67
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

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This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/2832/4IQ Level 2 NVQ Certificate in Customer Service (QCF)

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