IQ Quarterly Targets

100% Centre approvals completed within timescales

89% applications  accepted

11% applications refused as IQ quality standards not met at this time

100% results sent to centres within 4 days

91% results sent to centres within 2 days

Chris O’Brien from A19 skills says ‘Moving our business to IQ has seen significant benefits for our business.  IQ offer a quick turnaround of results, can provide exams up to 24 hours before the course, allows you to pay for only the candidates that sit exams so no upfront payments and best of, all  staff which have  a 'can do' attitude that can always resolve issues within hours.  One of the best moves our business has made.

83% candidates passed IQ Exams

Alan Cronin from North East Wales Training and Services says “I was a director of a Security Training company for many years and we  used the same awarding body from the outset but I found that the bank of questions used were limited and quite simple and did not test that learning had taken place.

In June 2011 I set up a new training company and decided to become a centre for Industry Qualifications.  I immediately noticed a significant change in what was required of me as a trainer to deliver the material and ensure that learning was taking place, a change for the better.  From my perspective I am much more confident that my successful candidates have learned and have just not been lucky as was previously the case – as far as I am concerned IQ have set the standard for future security qualifications!’

100% Centre approvals completed within timescales

80% applications  accepted

20% applications refused as IQ quality standards not met at this time

100% results sent to centres within 4 days

92% results sent to centres within 2 days

Tom Russell Training & Development Manager at Phoenix Training says “We approached Sallyann following a recommendation from Chris at A19Skills and this was a great first impression of IQ. Sallyann was very polite and made the procedure to becoming a centre of IQ very understandable.

We became an IQ centre in May and found IQ to be very accommodating and helpful, no matter how small the problem. Sarah on the main phone line has been fantastic, always answering straight away and dealing with any issues within a very short time period.

Results have been received within 48 working hours on every single occasion, something that has helped us provide good customer service. IQ’s structure works fabulously, the operational staff are clearly well organised and the documents provided from IQ are very helpful – the procedures are easy to follow for booking exams or uploading information to the system. An environmental  benefit of using IQ   is that you only need to print the required number of exams, whereas other exam boards may send out 12 exam papers for each topic when there is only 4 or 5 candidates. This clearly shows IQ’s modern approach which is refreshing for the industry and although IQ is a fairly new company, some of the bigger exam boards could learn a lot from its approach.

Best of luck for the future, we will certainly be recommending you “.

89% candidates passed IQ Exams

100% Centre approvals completed within timescales

72% applications  accepted

28% applications refused as IQ quality standards not met at this time

100% results sent to centres within 4 days

98% results sent to centres within 2 days

“Thank you and it is a pleasure to work with an Awarding body that is responsive. Makes a pleasant change “said Dave Stanley at Templegate Training Ltd.

Tony Doyle from Training Solutions (Sec) Ltd thanked IQ for all of the help he has received from Sallyann and the team, “it has been great, really looking forward to working with people who are not stuck in the dark ages, it will be refreshing to work with an awarding body who are willing to listen to the centre “.

89% candidates passed IQ Exams

100% Centre approvals completed within timescales

81% applications  accepted

19% applications refused as IQ quality standards not met at this time

100% results sent to centres within 4 days

98% results sent to centres within 2 days

Lee Hibbert from The Training Continuum Ltd thanked the team at IQ for all the hard work that everyone had put in to ensure that the qualifications he had delivered met their client's needs and timescales.

“IQ have delivered the certificates in a very tight timeframe, and I know this can't have been easy. IQ's service is always professional with a refreshing can do attitude which makes a big difference when you are delivering new qualifications in a foreign country. We are looking forward to our next approval.... I wonder what it will be for”

Richard Conroy quotes “The British Training Academy Ltd Have been working with awarding bodies for several years now and have recently started working with IQ. Right from the start of the working relationship The British Training Academy have been more than impressed and pleased with the service provided by IQ. This being on a number of topics including the administration process of candidates and qualifications to the timely manner in which IQ work. IQ have supported The British Training Academy and its staff as they get to grips with the new IQ system and processes which IQ have in place, IQ were always happy to help and were at the end of a phone or email when needed. Inevitably, when two new organisations start working together with new systems there were teething problems but IQ were patient with The British Training Academy Ltd staff and all issues were resolved to a great satisfaction level.

I would recommend IQ as an awarding body to any training provider”

89% candidates passed IQ Exams