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Q3 2013 Statistics


Green Spot




100% Centre approvals completed within timescales

76% - applications  accepted

24% - applications refused as IQ quality standards not met



Green Spot





100% results sent to centres within 3 days

100% results sent to centres within 2 days



Green Spot




90% candidates passed IQ Exams


Stephen Houghland, Managing Director of Clinton Training, said:

"I was delightfully surprised by the wide range of qualifications that IQ offer, and Clinton Training delivers a wide range of qualifications, enabling us to deliver even more.

I found my first contact with IQ to be a great experience, as I received a personal approach to my enquiry where I was not met by an automated service or by a call centre, but by an actual person who spoke to myself and happily catered for my needs, had product knowledge of the qualifications that IQ offered, but also nothing was too much trouble for them.

The approval process was very swift and professional and again nothing was too much trouble for the IQ team, I was kept updated about where in the process my approval was.

My company was approved and the first qualification that we delivered was PTLLS, again we contacted IQ and our call was answered with a very warm welcome and that personal touch as we had on the first contact with IQ.

I also had a meeting with Sallyann Baldry and Sheila Mosley with my colleague and again I was introduced to Sheila who is our business development manager, Sallyann and Sheila gave us a bigger insight into IQ and future plans.

I found this personal touch to be a fantastic approach and introduction, as I have been approved with other awarding bodies for some years, and I wouldn't know who our business development manager was or if we had a query who to contact apart from a automated service or call centre operator.

I have now booked our first meeting with our EV Pam who has followed the same warm welcome as I have received from my first initial contact with IQ. I am looking forward to meeting Pam and building up our working relationship.

From the personal experience which I have received to date, I would recommend Industry Qualifications to anybody and I do, as the service I have received currently is second to none, very good team-work by all at IQ, which makes IQ stand out from the rest."

Stephen Houghland

Managing Director