You are here: Home / Qualifications / Qualifications Database / IQ IAM Level 3 Certificate in Business and Administrative Management (VRQ)

IQ IAM Level 3 Certificate in Business and Administrative Management (VRQ)


Qualification Number 601/5056/7
Title IQ IAM Level 3 Certificate in Business and Administrative Management (VRQ)
Category National
Sector Business & Administration
Operational Start Date 01/12/2014
Operational End Date 30/11/2018
Total Units 2 Min Credit
Min Guided Learning Hours 120 Max Guided Learning Hours
Min Age From 16 Min Age To 100

Registration Fee : £70.00

This is the administrative fee that IQ charges centres to register a learner on this qualification, and NOT a training fee. All fees include registration, certification and postage (international delivery rates may apply).

Qualification Purpose

For the Purpose Statement, click here

About this Qualification

The IQ IAM Level 3 Certificate in Business and Administrative Management (VRQ) provides an introduction to administrative management, covering organisations and how they are structured, their purpose and objectives, how they change as they grow and the cultures that exist within them as well as the place of administration within organisations and administrative systems. The role of the managers in organisations is explored so that learners can begin to see how their own roles or potential roles could affect organisations. They will learn about how to manage and motivate staff and teams effectively and about the personal skills required to work with people within organisations. Communication and organisational skills are also covered as well as looking at the importance of continuing professional development for managers. Administrative services are also covered, candidates will look at the scope of administrative services and develop an understanding of information as the core of the services offered. They will explore the management of information and the use of technology to manage the flow of information and communication through the organisation. Candidates will also look at the quality of administrative services and candidates will propose solutions to straightforward administrative problems.

This qualification is aimed at learners who wish to enter management or have recently entered management. It is a generic qualification for managers, newly appointed mangers or those aspiring to become mangers in all sectors. Examples of those aspiring to become mangers include: team leaders, section leaders, floor managers, help desk managers, supervisors, team co-ordinators, line managers, section managers, assistant managers etc. Learners can progress to the IQ IAM Level 4 Diploma in Business and Administrative Management (QCF), IQ IAM Level 5 Diploma in Business and Administrative Management (QCF) IQ IAM Level 6 Diploma in Business and Administrative Management (QCF).

Objectives include: to prepare learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, skills and understanding; supporting a role in the workplace; and giving learners personal growth and engagement in learning. Main purpose: Progressing in further learning.

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


To achieve this qualification learners have to successfully complete both mandatory units.


IQ IAM Level 3 Certificate in Business and Administrative Management (VRQ)
Mandatory GroupMinimum Units:2
 Minimum Credits:0
 Y/506/8324Introduction to Administrative Management3050
 R/506/8323Introduction to Business Organisations3070


Assessment for this qualification is externally set, internally marked and moderated and awarded by IQ.

Assessment consists of one assignment for each unit covering a minimum of 80% of the assessment criteria in that unit.





Assignment consisting of 5 tasks



Assignment consisting of 4 tasks


Assignment briefs and mark schemes, which include marking guidance, are available to download from the secure area of the website / on request. All the units in this qualification are knowledge-based. Evidence for this qualification must be the learners own work and learners must submit a signed statement confirming this.

Once the candidate has completed the assignment for each unit, this must be marked by the centre using the mark scheme and guidance provided. Assignments and the completed mark schemes must be submitted to IQ for moderation and awarding.

A timetable will be available to approved centres, this will state the dates that assignments and completed mark schemes must be submitted by and the dates that results are issued.

This qualification is graded, successful learners can achieve: pass, merit or distinction.

The UMS system is used to ensure that standards can be maintained within units across different assessments. Unit UMS scores are aggregated to arrive at a qualification UMS total, and a final grade is awarded accordingly, subject to a minimum cap that ensures that each unit must be achieved at Pass before the qualification can be achieved.

The design of this qualification uses a compensatory approach which means that better performance in some areas of the assessment can compensate for lesser performance in other areas, subject to the condition that each unit must be passed in order to achieve an overall pass.


Total UMS Marks

UMS pass/merit/distinction boundaries









Learner Entry Requirements

There are no formal entry requirements. However, learners should be able to work at level 2 or above and have sufficient command of the English language to work at this level.

Tutor Requirements

All trainers delivering this qualification must have

  • Appropriate teaching qualification e.g. Level 3 Award in Education and Training
  • Suitable qualifications in Administrative Management at level 4 or above
  • Relevant CPD

Centre Requirements

Centres must be approved by IQ in order to offer this qualification.



Downloadable Resources