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IQ IAM Level 3 Certificate in Principles of Business and Administration (QCF) (Cert-only)


Qualification Number 601/2723/5
Title IQ IAM Level 3 Certificate in Principles of Business and Administration (QCF) (Cert-only)
Category National
Sector Business & Administration
Operational Start Date 18/02/2014
Operational End Date 31/08/2014
Total Units 11 Min Credit 17
Min Guided Learning Hours 136 Max Guided Learning Hours 176
Min Age From 16 Min Age To 100

Qualification Purpose

About this Qualification

Important Update: This qualification was withdrawn on the 31/08/2014 and replaced with the new combined qualification IQ IAM Level 3 Diploma in Business Administration (QCF) from 01/09/2014.

  • the last date for registrations was the 31/08/2014
  • the last date for certifications will be 31/08/2016
  • if your centre was only approved to offer this qualification and not the NVQ, you will have to apply to be approved to offer the new combined qualification


Detail of the new qualification can be found here.

The IQ IAM Level 3 Certificate in Principles of Business and Administration (QCF) aims to develop candidates’ knowledge and understanding across a range of administrative activities and practices.

The qualification enables the candidate to develop essential knowledge of how to undertake everyday and more complex administrative tasks such as supporting events and managing information.

The qualification is based on the business and administration national occupational standards developed by the Council for Administration (CFA) and can be used as the technical certificate component of the Level 3 Apprenticeship in Business and Administration.


This qualification leads to studies in business and administrative management at level 4 and to higher education.

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


The IQ IAM Level 3 Certificate in Principles of Business and Administration (QCF) is made up of a combination of mandatory and optional units.

Rule of combination (RoC)

To achieve the IQ IAM Level 3 Certificate in Principles of Business and Administration, candidates must achieve a minimum of 17 credits.  Candidates must complete all four mandatory units, worth 15 credits and, in addition to this, achieve a minimum of two credits from the choice of optional units.

Candidates must achieve a minimum of 17 credits in total. 15 credits from the 4 units in the Mandatory Units Group and a minimum of 2 credits from the Optional Units Group.

IQ IAM Level 3 Certificate in Principles of Business and Administration (QCF) (Cert-only)
Mandatory GroupMinimum Units:4
 Minimum Credits:15
 M/601/7647Principles of managing information and producing documents in a business environment3432
 D/601/7644Principles of personal responsibilities and how to develop and evaluate own performance at work3432
 M/601/7650Principles of providing and maintaining administrative services3432
 H/601/7645Principles of working with and supervising others in a business environment3324
General Units GroupMinimum Units:0
 Minimum Credits:0
 F/601/7653Principles of budgets in a business environment3216
 Y/601/7643Principles of maintaining stationery stock218
 A/601/7652Principles of project management3216
Barred Units Group 1Minimum Units:0
 Minimum Credits:0
 K/602/1535Principles of working in the Public Sector2540
 M/602/1536Principles of working in the Public Sector3756
Barred Units Group 2Minimum Units:0
 Minimum Credits:0
 J/601/7654Principles of contributing to innovation and change3216
 L/601/7641Principles of supporting change in a business environment218


Learner Entry Requirements

There are no formal entry requirements for this qualification. However, it is recommended that candidates should have a level 2 qualification or equivalent work experience in the business administration area.

Language Knowledge

It is recommended that candidates have a language knowledge which satisfies B2 SELT requirements. It is the centre’s responsibility to assess if candidates have the required level of English and if they wish, they could require formal certification.

Tutor Requirements

Centre Requirements

Replacement documentation

In some circumstances, centres will require replacement copies of documents previously issued i.e. notifications of results, transcripts, certificates.  For information on how to order replacements, please refer to the information section of our website:


Where learners feel that the assessment decision has not been fair, they should have the opportunity to access the normal appeals/complaints procedure of the centre, in the first instance, and if this does not resolve the situation then IQ’s enquiries and appeals procedures.

The IQ appeals policy can be found at:

Independent candidates

Some candidates choose to prepare for these examinations by studying as an independent student, with no support from a tuition centre.  Such a learning strategy is not recommend because there is evidence to suggest that the quality of learning is greatly enhanced by tutor and peer group support at this level.

If a candidate still wishes to undertake any of the IQ IAM qualifications as an independent student, they will need to complete the appropriate registration forms, which can be requested from

Important notice for independent candidates

It is important that all candidates are aware that IQ IAM accredited centres are not permitted to provide tutorial or assessment support for independent candidates.  If candidates are aware of any breach of these rules, they should immediately notify

Centres must be approved by IQ in order to offer this qualification and must meet the required criteria and satisfy IQ that their tutorial staff, learning resources, and quality systems comply with IQ quality standards.

For further information or to find out more about how to apply to become an IQ IAM centre, please contact

Diversity and Equality

Centres must:

Resource requirements

Centres must have appropriate accommodation and systems to support provision.  This includes the IT system which must enable the centre to transmit assessment and other personal data securely, this includes including teaching rooms, libraries, teaching materials and IT systems.

Registration and certification

It is the responsibility of the centre to ensure that their candidates’ registrations are up-to-date.

Reasonable adjustments

When developing qualifications and designing assessments, every effort is made to consider the needs of all candidates, including those with disabilities or specific difficulties.

Despite careful design, it is possible that some candidates require reasonable adjustments to assessment methods or arrangements in order to ensure that they can access the assessment.

Reasonable Adjustments Policy can be found at:


Centres must have Centres must have their own auditable appeals procedure that they must explain to candidates during the induction to the courses.

The IQ appeals policy can be found at:



Downloadable Resources