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IQ Level 2 Certificate in Facilities Services Principles (QCF)


Qualification Number 600/8259/8
Title IQ Level 2 Certificate in Facilities Services Principles (QCF)
Category National
Sector Facilities
Operational Start Date 03/08/2013
Operational End Date 31/03/2017
Total Units 4 Min Credit 13
Min Guided Learning Hours 103 Max Guided Learning Hours 103
Min Age From 16 Min Age To 100

Registration Fee : £35.50

This is the administrative fee that IQ charges centres to register a learner on this qualification, and NOT a training fee. All fees include registration, certification and postage (international delivery rates may apply).

Qualification Purpose

For Qualification Purpose Statement please click here

About this Qualification

The IQ Level 2 Certificate in Facilities Services Principles is a qualification for individuals who work or want to work in facilities services and is suitable for facilities operative assistants, estates operatives, caretakers or general or property maintenance operatives. It covers the knowledge and understanding of diverse elements of facilities services including: health and safety, facilities management within the context of an organisation, relationships in the workplace and with customers, sustainability and environmental issues. Objectives include preparing learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, skills and understanding, preparing Learners for employment, supporting a role in the workplace, and giving learners personal growth and engagement in learning.

This qualification is the knowledge element of the Intermediate Level Apprenticeship in Facilities Services

Learners can progress to various qualifications including:

IQ Level 2 Certificate in Facilities Services Practice

IQ Level 3 Certificate in Facilities Management Practice

IQ Level 3 Certificate in Facilities Management Principles

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


To achieve this qualification, learners must achieve 13 credits from the 4 mandatory units.

IQ Level 2 Certificate in Facilities Services Principles (QCF)
Mandatory UnitsMinimum Units:4
 Minimum Credits:13
 R/503/9632Health and Safety for Facilities Services2435
 R/503/9629Sustainability and environmental issues for Facilities Services2430
 L/503/9631Working in Facilities Services2320
 Y/503/9633Working with customers and others in Facilities Services2218


All units in this qualification are assessed by portfolio (internally set and marked and quality assured by IQ). An Achievement Record for this qualification which includes the forms necessary to map and claim knowledge and competence is available to download from the IQ website. All assessment criteria must be met and mapped and the location of the evidence must be indicated in the achievement record.

This qualification is not graded, successful learners achieve a pass.

All learning outcomes in this qualification (or relevant unit) must be assessed using methods appropriate to the assessment of knowledge and understanding, these can be assessed by a variety of methods including:

  • Question and answer test
  • Multiple choice questions
  • Question and answer verbal (ensure records are kept)
  • Essay
  • Other

Learner Entry Requirements

There are no formal entry requirements. However, learners should be able to work at level 1 or above and be proficient in the use of English Language.

Tutor Requirements

All trainers delivering this qualification must have

  • Appropriate teaching qualification e.g. PTLLS
  • Relevant qualifications or experience in facilities services and CPD

Centre Requirements

Centres must be approved by IQ in order to offer this qualification.



Downloadable Resources