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Practical Operation of CCTV Equipment


Unit Number H/600/7388
Unit Level
Unit Title Practical Operation of CCTV Equipment
Credit Value 1 Guided Learning Hours 8
Mandatory Assessments Required 0

Optional Assessments  0 of 0 required.


This unit is intended for people who want to work in the Private Security Industry and who require an SIA licence to practise. It covers the practical knowledge and understanding for areas that are relevant to the role of a CCTV Operator.


This unit is about the practical operation of a CCTV control room and is based on the SIA Specifications for Learning and Qualifications for CCTV Control Room Operations (PSS). Assessment is through demonstration of practical activities covering the learning outcomes and assessment criteria and is internally set and marked and externally quality assured by IQ. The assessment workbook for this unit is available from the IQ website. Trainers may assess learners. A full SIA Identification check must be carried out at the start of the assessment as this is part of a licence linked qualification.  Once the assessment has been completed please contact IQ for details of the quality assurance process.

All assessment criteria must be met, there are a range of activities in each assessment criteria and holistic assessment is encouraged. One activity may provide evidence for other assessment criterion/ activities. For example in carrying out Assessment Criteria 2.5 Locate and track a suspect who is on foot or in a vehicle, the learner should demonstrate competence in most of the activities in 1.3 Demonstrate appropriate use of keypads and joysticks to operate the cameras, monitors, computer systems and associated equipment.

IQ does not expect that each individual assessment criteria is assessed in isolation, but that the evidence should occur naturally from the scenarios or activities set. Trainers are encouraged to familiarise themselves with the activities under each assessment criterion and plan how these can be met.

Learners may not meet the required standard for a task/activity at the first attempt, if this is the case the trainer should go over the task with the learner and allow them to practice again; re-assessing later and making a record in the assessment workbook.

An External Verifier (EV) will be appointed, once you have registered your first cohort of learners, in order to carry out IQ Quality Assurance Procedures and report on your accredited qualifications. They will make at least one visit to your centre each year and will issue an EV Report form after each visit. Please note that Learner certificates will not be issued until after the first EV visit has happened and your centre has been satisfactorily verified by the EV. The EV communicates with IQ through the EV Report form, which ensures sufficient sampling of evidence in order to confirm that IQ quality standards are being applied before the issue of any certificates. In line with Ofqual’s requirements we ask you to ensure that all assessment records and tracking documentation are up to date and completed before each of the EV visits. All such records should be available to the EV and kept for a period of 2 years from the date of learner completion. Please ensure you keep, as a condition of this approval, a complete copy of the Centre Approval documentation you have issued to us, as from time to time the EV and other IQ personnel may wish to review such documentation.


This unit is based on the Security Industry Authority’s Specifications for Learning and Qualifications for CCTV Control Room Operations (PSS).

This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/3128/1IQ Level 2 Award in CCTV Operations (Public Space Surveillance) (QCF)

Downloadable Files

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  • Workbook - Practical Operation of CCTV Equipment (protected)