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IQ IAM Level 2 Diploma in Team Leading


Qualification Number 601/3681/9
Title IQ IAM Level 2 Diploma in Team Leading
Category National
Sector General Skills | Business & Administration
Operational Start Date 01/09/2014
Operational End Date 31/08/2020
Total Units 28 Mandatory Units 23
Min Guided Learning Hours 201 Total Qualification Time 400
Min Age From 16


Registration Fee : £70.00 (excluding VAT) 

This is the administrative fee that IQ charges centres to register a learner on this qualification, and NOT a training fee. All fees include registration, certification and postage (delivery rates may apply for postage to international centres). 


About this Qualification

On the 01/09/2014, this qualification replaced the:

IQ Level 2 NVQ Certificate in Team Leading 600/3280/7

IQ Level 2 Certificate in Team Leading Principles 600/6147/9

Learners must only register for this qualification. Learners who were already registered on the old qualifications have until 31/08/2016 to be certified.


The IQ IAM Level 2 Diploma in Team Leading is a qualification aimed at individuals who intend to develop and gain formal recognition of their knowledge, understanding and competence of leading teams. The qualification is generic, so it is suitable for individuals working or with access to work in a variety of roles in which leadership is a core component.

In the mandatory units, learners will cover the essentials of managing personal performance and development, communicating work-related information, leading and managing teams, and understanding business. There are a range of optional units allowing learners scope to choose those areas most relevant to them, including but not limited to: developing working relationships, managing team and individual performance, managing conflict within a team, procurements, meetings, information storage, project participation, negotiation, presentations, customer service, innovation, collaborating with other departments, equality, diversity and inclusion in the workplace, health and safety and employee rights and responsibilities. The majority of the units are competence-based but there are also knowledge-based units. Objectives of the qualification include: preparing learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, skills and understanding, meeting relevant programmes of learning, preparing learners for employment and supporting a role in the workplace.

This qualification is the combined component of the Intermediate Apprenticeship in Team Leading.


Learners who achieve this qualification can progress to the IQ IAM Level 3 Diploma in Management using credits already achieved as there is an overlap of units. They can also progress to a variety of other apprenticeship qualifications including the IQ Level 2 Diploma in Customer Service and the IQ IAM Level 2 Diploma in Business Administration.


15.3 Business Management.

Unit Structure

IQ IAM Level 2 Diploma in Team Leading
Mandatory GroupMinimum Units:5
 Minimum Credits:22
 T/506/1798Communicate work-related information2423
 H/506/1800Lead and manage a team2525
 L/506/1788Manage personal performance and development2418
 R/506/2294Principles of team leading2537
 R/506/2957Understand business2432
General UnitsMinimum Units:0
 Minimum Credits:0
 M/506/1931Collaborate with other departments3314
 R/506/1789Develop working relationships with colleagues2319
 J/506/2292Encourage innovation3414
 K/506/1927Manage conflict within a team3525
 J/506/1921Manage individuals’ performance3420
 A/506/1821Manage team performance3421
 F/506/1934Participate in a project3319
 M/506/1928Procure products and/or services3535
Barred Units Group A1Minimum Units:0
 Minimum Credits:0
 Y/506/1924Chair and lead meetings3310
 Y/506/2958Contribute to meetings in a business environment237
Barred Units Group A2Minimum Units:0
 Minimum Credits:0
 J/506/1806Principles of equality and diversity in the workplace2210
 T/506/1820Promote equality, diversity and inclusion in the workplace3315
Optional Group BMinimum Units:1
 Minimum Credits:0
 M/506/1914Deliver a presentation3317
 A/506/2130Deliver customer service2527
 K/506/1913Develop a presentation3311
 L/506/1905Employee rights and responsibilities2216
 D/506/1813Handle mail2315
 T/505/4673Health and Safety Procedures in the Workplace2216
 H/506/1912Negotiate in a business environment3418
 A/506/2158Resolve customer service problems2522
 R/506/2151Resolve customers’ complaints3422
 R/506/1811Store and retrieve information2419
 F/506/2131Understand customers2217


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Interested in this Qualification?


  If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


If you are interested in delivering this qualification, please give us a call on 01952 457 452 or send us a short note using this form and a member of our marketing team will be in touch about further steps.