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IQ IAM Level 3 NVQ Diploma in Business and Administration (QCF)


Qualification Number 601/2772/7
Title IQ IAM Level 3 NVQ Diploma in Business and Administration (QCF)
Category National
Sector Business & Administration
Operational Start Date 24/02/2014
Operational End Date 31/08/2014
Total Units 107 Min Credit 40
Min Guided Learning Hours 189 Max Guided Learning Hours 239
Min Age From 16 Min Age To 100

Qualification Purpose

About this Qualification

Important Update: This qualification was withdrawn on the 31/08/2014 and replaced with the new combined qualification IQ IAM Level 3 Diploma in Business Administration (QCF) from 01/09/2014.

  • the last date for registrations was the 31/08/2014
  • the last date for certifications will be 31/08/2016
  • if your centre is already approved to offer this qualification you will automatically be approved to offer the new combined qualification


Detail of the new qualification can be found here.

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


IQ IAM Level 3 NVQ Diploma in Business and Administration (QCF)
Mandatory GroupMinimum Units:4
 Minimum Credits:13
 K/601/2527Communicate in a business environment3314
 F/601/2520Evaluate and improve own performance in a business environment3322
 L/601/2519Manage own performance in a business environment3312
 J/601/2521Work in a business environment3421
Optional Group AMinimum Units:2
 Minimum Credits:14
 H/601/7791Administer Legal Files3725
 T/601/2790Administer human resources records2320
 L/601/2648Administer parking and traffic challenges, representations and civil parking appeals3940
 J/601/2650Administer parking and traffic debt recovery3954
 J/601/2647Administer parking dispensations2414
 R/601/2649Administer statutory parking and traffic appeals3945
 A/601/2791Administer the recruitment and selection process2430
 J/601/2552Agree a budget3425
 Y/601/2538Analyse and report data3630
 Y/601/2491Archive information2213
 K/601/7792Build case files3420
 M/503/8617Building working relationships with others from different countries and diverse cultures2220
 Y/601/2541Co-ordinate an event3430
 Y/601/2524Contribute to decision-making in a business environment3312
 A/601/2547Contribute to innovation in a business environment3430
 K/601/2575Contribute to innovation in a business environment4625
 T/601/2529Deliver a presentation3315
 F/601/2551Deliver, monitor and evaluate customer service to external customers3312
 A/601/2550Deliver, monitor and evaluate customer service to internal customers3312
 T/601/2563Design and develop an information system4730
 M/601/2531Design and produce documents in a business environment3425
 M/601/2528Develop a presentation3315
 K/601/2544Evaluate the organisation of business travel or accommodation3210
 T/601/2479Handle mail2317
 M/601/2495Maintain and issue stationery stock items2314
 M/601/7793Manage Case Files3525
 A/601/2564Manage and evaluate an information system4620
 T/601/2580Manage budgets4529
 Y/601/2457Meet and welcome visitors2323
 J/601/1515Monitor and solve customer service problems3640
 R/601/2537Monitor information systems3730
 D/601/2525Negotiate in a business environment3520
 Y/601/8324Operating credit control procedures3410
 D/601/2539Order products and services3535
 R/601/2487Organise and report data2312
 H/601/2543Organise business travel or accommodation3520
 Y/600/8893Payroll Processing2313
 D/601/8146Payroll processing3315
 M/601/8149Period end processing3210
 R/601/2540Plan and organise an event3428
 D/601/2542Plan and organise meetings3525
 M/601/2576Plan change for a team4622
 A/601/2483Prepare text from notes2315
 F/601/8320Processing customers’ financial transactions248
 T/601/2482Produce documents in a business environment2415
 D/601/7787Provide administrative support in schools3853
 K/601/2480Provide reception services2315
 Y/601/2488Research information2417
 F/601/2517Respond to change in a business environment2316
 L/601/2522Solve business problems3418
 R/601/2490Store and retrieve information2317
 H/601/2526Supervise a team in a business environment3652
 T/601/2546Supervise an office facility3523
 T/601/8282Support Individuals With Specific Communication Needs3535
 D/601/2508Support the co-ordination of an event2320
 L/601/2536Support the design and development of an information system3735
 J/601/2518Support the management and development of an information system2740
 L/601/2505Support the organisation of an event2215
 Y/601/2510Support the organisation of business travel or accommodation2318
 T/601/2515Support the organisation of meetings2418
 M/601/2478Take minutes2415
 K/601/2477Use a diary system239
 D/601/1228Use customer service as a competitive tool3853
 H/601/2476Use electronic message systems216
 H/601/2493Use office equipment2418
 R/601/2523Work with other people in a business environment3412
Optional Group BMinimum Units:1
 Minimum Credits:3
 F/503/9237Assist in the design of Business Continuity Management procedures4415
 L/503/9242Assist with the development of an organisational Business Continuity Management strategy4520
 F/502/4396Bespoke Software2320
 J/502/4397Bespoke Software3430
 A/502/4560Data Management Software3430
 J/502/4559Data Management Software2320
 T/502/4556Database Software3645
 M/502/4555Database software2430
 K/600/9661Develop working relationships with colleagues and stakeholders4420
 T/602/1912Ensure responsibility for actions to reduce risks to health and safety3418
 Y/600/9011Ensure your own actions reduce risks to health and safety2430
 J/503/9272Gather information for a Business Impact Analysis338
 D/502/4258IT Security for Users3320
 Y/502/4257IT Security for Users2215
 J/502/4156Improving Productivity Using IT2430
 L/502/4157Improving Productivity Using IT3540
 K/600/8770Maintaining Control Accounts218
 K/600/9711Manage physical resources4325
 M/600/9712Manage the environmental impact of work activities4510
 Y/600/9669Plan, allocate and monitor work of a team3525
 M/502/4622Presentation Software2430
 T/502/4623Presentation Software3645
 T/600/9601Provide leadership and direction for own area of responsibility4530
 H/503/9277Raise awareness of Business Continuity Management within a team4415
 L/502/4210Set Up an IT System2430
 R/502/4211Set Up an IT System3540
 F/502/4625Spreadsheet Software2430
 J/502/4626Spreadsheet Software3645
 M/600/9676Support learning and development within own area of responsibility4525
 T/601/2465Use occupational health and safety guidelines when using keyboards1220
 F/502/4379Using Collaborative Technologies2430
 T/502/4380Using Collaborative Technologies3645
 M/502/4300Using Email2320
 T/502/4301Using Email3320
 R/502/4631Website Software2430
 Y/502/4632Website Software3540
 Y/502/4629Word Processing Software3645


Learner Entry Requirements

Tutor Requirements

Centre Requirements



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