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IQ IAM Level 4 Diploma in Business and Administration (QCF)


Qualification Number 601/2720/X
Title IQ IAM Level 4 Diploma in Business and Administration (QCF)
Category National
Sector Business & Administration
Operational Start Date 19/02/2014
Operational End Date 30/04/2015
Total Units 8 Min Credit 40
Min Guided Learning Hours 192 Max Guided Learning Hours 192
Min Age From 18 Min Age To 100

Qualification Purpose

For Qualification Purpose Statement please click here

About this Qualification

Important Notice: This qualification is being replaced in May 2015 by the 

IQ IAM Level 4 Certificate in Principles of Business Administration (QCF) -601/6145/0

This qualification is expiring on the 30/04/2015, and no new registrations will be allowed after this date. Certification end date is 30/04/2017. 

The IQ IAM Level 4 Diploma in Business and Administration (QCF) is designed for those candidates who aspire to, or already fulfil high-level managerial roles in organisations.  It is based on the IQ IAM’s definition of administrative management, namely that the administrative management function supports organisations in planning, organising, directing, and controlling their business activities across all functional areas.  Thus, administrative management and administrative managers have a key role in ensuring that businesses gain and maintain their competitive advantage.  The qualification explores how businesses design and operate internal structures and systems that support these goals.

This qualification is based on the Business and Administration national occupational standards and is recognised as a technical certificate in Business and Administration Higher Apprenticeship framework.

This qualification leads to studies in business and administrative management at level 5 and to higher education.

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


The IQ IAM Level 4 Diploma in Business and Administration (QCF) is made up of eight mandatory units.

To achieve the IQ IAM Level 4 Diploma in Business and Administration (QCF) candidates must achieve a minimum of 40 credits.  Candidates must complete all eight mandatory units, worth a total of 40 credits.

This qualification is not graded and successful learners achieve a pass.

IQ IAM Level 4 Diploma in Business and Administration (QCF)
Mandatory GroupMinimum Units:8
 Minimum Credits:40
 L/503/6146Business administration systems4524
 J/503/6145Communicating in business4524
 K/503/6140Culture and ethics in a business environment4524
 T/503/6142Managing business facilities4524
 M/503/6141Managing people and performance in a business environment4524
 F/503/6144Managing sustainability and risk4524
 T/503/6139Personal effectiveness in a business environment4524
 A/503/6143Supporting business activities4524


Learner Entry Requirements

Candidate entry requirements

There are no formal entry requirements for this qualification.  However, it is recommend that candidates should have a level 3 qualification or equivalent work experience in the business administration area.

Language knowledge

A language knowledge equivalent to level 6 ILETS is recommended.  It is the centre’s responsibility to assess if candidates have the required level of English and if they wish, they could require formal certification.

Tutor Requirements

Centre Requirements

Centre Approval

Centres must be approved by IQ in order to offer this qualification and must meet the required criteria and satisfy IQ that their tutorial staff, learning resources, and quality systems comply with IQ quality standards.

For further information or to find out more about how to apply to become an IQ IAM centre, please contact

Equality and Diversity

Centres must:

  • have Diversity and Equality policies incorporating processes that adhere to current Diversity and Equality legislation
  • are adhering to their own published Diversity and Equality policies in practice
  • comply with the policies and processes set out in IQ’s Diversity and Equality and Reasonable Adjustments Policies
  • IQ’s Diversity and Equality can be downloaded from:

Resource requirements

Centres must have appropriate accommodation and systems to support provision.  This includes the IT system which must enable the centre to transmit assessment and other personal data securely, this includes including teaching rooms, libraries, teaching materials and IT systems.

Registration and certification

It is the responsibility of the centre to ensure that their candidates’ registrations are up-to-date.

Reasonable adjustments

When developing qualifications and designing assessments, every effort is made to consider the needs of all candidates, including those with disabilities or specific difficulties.

Despite careful design, it is possible that some candidates require reasonable adjustments to assessment methods or arrangements in order to ensure that they can access the assessment.

Reasonable Adjustments Policy can be found at:


Centres must have their own auditable appeals procedure that they must explain to candidates during the induction to the courses.

The IQ appeals policy can be found at:

Independent candidates

Some candidates choose to prepare for these examinations by studying as an independent student, with no support from a tuition centre.  Such a learning strategy is not recommended because there is evidence to suggest that the quality of learning is greatly enhanced by tutor and peer group support at this level.

If a candidate still wishes to undertake any of the IQ IAM qualifications as an independent student, they will need to complete the appropriate registration forms, which can be requested from:

Important notice for independent candidates

It is important that all candidates are aware that IQ IAM accredited centres are not permitted to provide tutorial or assessment support for independent candidates.  If candidates are aware of any breach of these rules, they should immediately notify



Downloadable Resources