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IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF)


Qualification Number 601/3696/0
Title IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF)
Category National
Sector General Skills | Business & Administration
Operational Start Date 01/09/2014
Operational End Date 31/08/2017
Total Units 37 Min Credit 30
Min Guided Learning Hours 237 Max Guided Learning Hours 318
Min Age From 18 Min Age To 100

Qualification Fee : £70.00

This is the administrative fee that IQ charges centres to register a learner on this qualification, and NOT a training fee. All fees include registration, certification and postage (international delivery rates may apply).

Qualification Purpose

About this Qualification

The New IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF) will be available from September 2014.

The specification for the new qualification will be on the IQ website. However, the information below outlines the scope of the new units, all of which can already be viewed by searching for the unit numbers using the ‘Register of Qualifications’ at


The IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF) is a qualification aimed at individuals who intend to develop and gain formal recognition of their competence of working as senior managers, heads of departments or directors. The qualification is generic, so it is suitable for individuals working or with access to work in a variety of management and leadership roles.

In the mandatory units, all learners will cover the essentials of contributing to the development of strategic plans, designing business processes, managing strategic change and providing leadership and management. There are a range of optional units allowing learners scope to choose those areas most relevant to them, including but not limited to: establishing business risk management processes, equality of opportunity, diversity and inclusion, collaborative relationships with other organisations, product and service development, optimising the use of technology, networking, operational plans, learning and development, discipline and grievance management, relationships with stakeholders, physical resources, tendering processes, managing business risk, the impact of work activities on the environment, strategic marketing activities, health and safety, managing information and knowledge, events, customer service, sales proposals and planning, recruitment, redeployment and redundancies, quality audits, leading the development of knowledge management, quality and continuous improvement strategies, projects and budgets. Objectives of the qualification include: preparing learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, skills and understanding, meeting relevant programmes of learning, preparing learners for employment and supporting a role in the workplace.

This qualification is the competence component of the Higher Apprenticeship in Leadership and Management.


Learners who have already achieved the IQ IAM Level 4 NVQ Diploma in Management can progress to this qualification using credits already achieved.


15.3 Business Management.

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


To achieve this qualification, learners must complete a minimum of 53 credits: 22 credits from the Mandatory Group and a minimum of 23 credits from Optional Group A. A maximum of 8 credits can come from Optional Group B.

IQ IAM Level 5 NVQ Diploma in Management and Leadership (QCF)
Mandatory GroupMinimum Units:4
 Minimum Credits:22
 A/506/2046Contribute to the development of a strategic plan5531
 D/506/2055Design business processes5523
 H/506/2056Manage strategic change5725
 L/506/1953Provide leadership and management4528
Optional Group AMinimum Units:4
 Minimum Credits:23
 T/506/1994Conduct quality audits4321
 Y/506/1955Develop and implement an operational plan4524
 J/506/1949Develop and maintain professional networks5315
 T/506/2059Develop and manage collaborative relationships with other organisations5528
 F/506/1982Develop working relationships with stakeholders4420
 A/506/1981Discipline and grievance management4326
 M/506/1962Encourage learning and development4316
 J/506/2048Establish business risk management processes5529
 F/506/2114Lead the development of a continuous improvement strategy7528
 D/506/2959Lead the development of a knowledge management strategy7733
 J/506/2101Lead the development of a quality strategy7420
 A/506/1995Manage a budget4426
 R/506/1999Manage a project4738
 L/506/1984Manage a tendering process4421
 L/506/2004Manage business risk4627
 A/506/2032Manage knowledge in an organisation4534
 K/506/1989Manage physical resources4426
 Y/506/2068Manage product and/or service development5523
 M/506/2044Manage redundancy and redeployment4639
 L/506/2293Manage strategic marketing activities5728
 J/506/2907Manage the impact of work activities on the environment4430
 F/506/2064Optimise the use of technology5629
 K/506/1992Prepare for and support quality audits4317
 R/506/2053Promote equality of opportunity, diversity and inclusion5526
 R/506/2909Recruitment, selection and induction practice4633
Optional Group BMinimum Units:1
 Minimum Credits:0
 A/506/1950Contribute to the design and development of an information system4523
 A/502/8656Developing sales proposals4530
 D/504/4056Manage Health and Safety in own area of responsibility4515
 M/506/2898Manage customer service operations4723
 M/506/1959Manage events4649
 F/506/1951Manage information systems4630
 D/502/8651Prioritising information for sales planning4320
 F/506/2176Review the quality of customer service4420


Assessment is by portfolio, internally set and marked and quality assured by IQ. An Achievement Record for this qualification which includes the forms necessary to map and claim knowledge and competence is available to download from the IQ website. Holistic assessment, when appropriate, is encouraged; evidence for each assessment criterion must be clearly mapped. Evidence for competence-based units in this qualification must demonstrate the learner’s consistent competence in the workplace. They must be met and assessed in line with the appropriate assessment strategy as indicated in the ‘Guidance on Delivery and Assessment’ section of the unit.

Many of the units in this qualification feature additional assessment guidance for some assessment criteria. The purpose of this is to clarify and define elements of the assessment criterion as required. Assessment guidance provided is for example purposes only and is not intended to be exhaustive.

This qualification is not graded, successful learners achieve a pass.

Learner Entry Requirements

There are no formal entry requirements. However, learners should be able to work at level 4 or above or have equivalent work experience in the business administration area.

Tutor Requirements

All trainers delivering this qualification must meet the requirements of the Skills CFA Assessment Strategy Competence units (S/NVQ), Skills CFA Assessment Strategy 2010 Sales Standards and the Additional Requirements for Qualifications that use the title NVQ within the QCF. See Appendices A to C at the end of this document.

Centre Requirements

Centres must be approved by IQ in order to offer this qualification.



Downloadable Resources