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IQ Level 2 Award in Conflict Management (QCF)

 

Qualification Number 600/2347/8
Title IQ Level 2 Award in Conflict Management (QCF)
Category National
Sector General Skills
Operational Start Date 26/08/2011
Operational End Date 31/12/2017
Total Units 1 Mandatory Units
Min Guided Learning Hours 14 Max Guided Learning Hours
Min Age From 16

 


Registration Fee : £15.50 (excluding VAT) 


This is the administrative fee that IQ charges centres to register a learner on this qualification, and NOT a training fee. All fees include registration, certification and postage (delivery rates may apply for postage to international centres). 

 


About this Qualification

The IQ Level 2 Award in Conflict Management (QCF) is a qualification that is intended for people who may come in to contact with conflict situations. It is suitable for all areas:  such as with customers, service users and the public. The qualification covers how communication can be used to solve problems and reduce the likelihood of conflict, the factors that influence human responses in conflict situations, how to assess and reduce risks in conflict situations, and good practice to follow after conflict situations.

Unit Structure

IQ Level 2 Award in Conflict Management (QCF)
Mandatory UnitMinimum Units:1
 Minimum Credits:2
 UnitLevelCreditGLH
 M/602/5439Managing conflict in the workplace when dealing with customers, service users or the public2214

 


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Interested in this Qualification?
 

Learners

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.

 

Centres

If you are interested in delivering this qualification, please give us a call on 01952 457 452 or send us a short note using this form and a member of our marketing team will be in touch about further steps.