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IQ Level 2 Certificate in Facilities Services Practice (QCF)


Qualification Number 600/8159/4
Title IQ Level 2 Certificate in Facilities Services Practice (QCF)
Category National
Sector Facilities
Operational Start Date 08/03/2013
Operational End Date 30/09/2016
Total Units 23 Min Credit 20
Min Guided Learning Hours 149 Max Guided Learning Hours 183
Min Age From 16 Min Age To 100

Registration Fee : £51.00

This is the administrative fee that IQ charges centres to register a learner on this qualification, and NOT a training fee. All fees include registration, certification and postage (international delivery rates may apply).

Qualification Purpose

Detail of the new qualification can be found here

About this Qualification


The IQ Level 2 Certificate in Facilities Services Practice is aimed at people who are new to the sector as well as experienced staff who want an industry specific qualification which recognises and develops their knowledge and skills in the workplace. It is particularly suitable for people working as facilities operative assistants, estates operatives, caretakers or general or property maintenance operatives. A range of optional units are available to meet the needs of learners in a range of job roles. Objectives of this qualification include: preparing learners to progress to a qualification same subject area but at a higher level or requiring more specific knowledge, skills and understanding, meeting relevant programmes of learning, supporting a role in the workplace, or learning and supporting a role in the workplace.

This qualification is the competence element of the Intermediate Level Apprenticeship in Facilities Services.


Learners who achieve this qualification can progress to, for example:

Level 2 Certificate in Facilities Services Principles

IQ Level 3 Certificate in Facilities Management Practice

IQ Level 3 Certificate in the Principles of Facilities Management

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


To achieve the IQ Level 2 Certificate in Facilities Services Practice learners must achieve a minimum of 20 credits in total: 7 credits from the 2 units in Mandatory Group A; a minimum of 4 credits from Mandatory Group B; and a minimum of 9 credits, from at least 3 units from Optional Group C.

IQ Level 2 Certificate in Facilities Services Practice (QCF)
Mandatory Group AMinimum Units:2
 Minimum Credits:7
 K/601/6478Promote and maintain service delivery2435
 M/600/2775Reduce risks to health and safety in the workplace2325
Mandatory Group BMinimum Units:1
 Minimum Credits:4
 H/601/6480Contribute to the effectiveness and efficiency of premises and facilities2437
 T/601/1526Develop customer relationships2640
Optional Group CMinimum Units:3
 Minimum Credits:9
 A/600/6344Carry out maintenance and minor repairs2324
 K/600/6324Clean and maintain internal surfaces and areas2433
 H/601/6527Control the use of premises and facilities2435
 D/601/6509Control the use of resources in a Property, Caretaking & Facilities Services environment2325
 T/600/6343Deal with non-routine waste2322
 T/600/6326Deal with routine waste2324
 L/601/6554Deep clean equipment in premises and facilities2639
 T/601/2479Handle mail2317
 R/601/5471Introduction to equality and inclusion in health, social care or children’s and young people’s settings2220
 J/601/6513Maintain grounds of premises and facilities2325
 J/601/6522Maintain site security and safety2325
 Y/601/6542Monitor and maintain electrical and plumbing services2438
 K/602/4029Moving and transporting individuals within a healthcare environment2218
 A/601/4492Operate plant to maintain the quality of pool water2430
 K/601/2480Provide reception services2315
 D/601/2508Support the co-ordination of an event2320
 M/601/6501Supporting the work of a team and develop yourself2330
 J/F02/1404Transport physical resources within the work area2215
 R/600/6348Work safely at heights2320


All units in this qualification are assessed by portfolio. Evidence for this qualification must come from the learners consistent performance in the workplace and must meet the requirements of the Asset Skills Assessment Strategy (Appendix A located at the end of this document). Further guidance for each unit can be found in the assessment guidance relevant to each unit. All Assessment Criteria must be met in each relevant unit to achieve this qualification. All Assessment criteria of selected units must be met.

This qualification is not graded successful learners achieve a pass.

An Achievement Record for this qualification which includes the forms necessary to map and claim knowledge and competence is available to download from the IQ website.

Learner Entry Requirements

There are no formal entry requirements. However, learners should be able to work at level 1 or above and be proficient in the use of English Language.

Tutor Requirements

All trainers/assessors and internal verifiers delivering this qualification must meet the requirements as per the Asset Skills assessment strategy). See Appendix A located at the end of the specification

Centre Requirements

Centres must be approved by IQ in order to offer this qualification



Downloadable Resources