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IQ Level 2 NVQ Certificate in Sales (SQI) (QCF)


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Qualification Number 601/4826/3
Title IQ Level 2 NVQ Certificate in Sales (SQI) (QCF)
Category National
Sector General Skills
Operational Start Date 13/10/2014
Operational End Date 31/01/2017
Total Units 13 Min Credit 22
Min Guided Learning Hours 139 Max Guided Learning Hours 155
Min Age From 16 Min Age To 100

Qualification Purpose

About this Qualification

The IQ Level 2 NVQ Certificate in Sales (SQI) (QCF) has been developed in association with SQI and is a qualification aimed at individuals who intend to develop and gain formal recognition of their competence of working in sales. The qualification is suitable for individuals working, or with access to work, in a variety of sales roles in which selling and sales service is a major component.

By achieving the qualification learners will cover the essentials of selling at this level. In the mandatory units learners will cover; complying with legal, regulatory and ethical requirements, time planning in sales and delivering customer service.  There are a range of optional units allowing learners scope to choose those areas most relevant to them, including but not limited to: selling face to face, selling by telephone inbound and outbound, inputting and accessing sales and marketing data, processing sales orders, selling at exhibitions, delivering a sales presentation, supporting customers in obtaining finance and generating and qualifying sales leads. Objectives of the qualification include: preparing learners to progress to a qualification in the same subject area but at a higher level or requiring more specific knowledge, achieving relevant skills and understanding, meeting relevant programmes of learning, preparing learners for employment and supporting a role in the workplace.

The qualification is the competence based component of the Intermediate Apprenticeship in Sales and Telesales.


Learners who achieve this qualification can progress to further apprenticeship qualifications including the IQ Level 3 certificate in the Principles of Selling (SQI) (QCF) and/or the IQ Level 2 NVQ Certificate in Sales (SQI) (QCF). They can also progress to the IQ Level 3 Certificate or Diploma in Sales (SQI) (QCF).

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.


To achieve this qualification, learners must complete a minimum of 22 credits: 9 credits from the Mandatory Group A, a minimum of 4 to a maximum of 8 credits from Optional Group B, and a minimum of 5 credits from the Optional Group C.

SQI Only
Mandatory Group AMinimum Units:3
 Minimum Credits:9
 A/502/8561Complying with legal, regulatory and ethical requirements in a sales or marketing role2213
 J/601/1210Deliver reliable customer service2533
 F/502/8559Time planning in sales2213
Optional Group BMinimum Units:1
 Minimum Credits:4
 J/502/8577Selling by telephone - inbound2427
 J/502/8580Selling by telephone - outbound2427
 L/502/8564Selling face to face2425
Optional Group CMinimum Units:1
 Minimum Credits:5
 H/502/8599Generating and qualifying sales leads2215
 D/502/8584Inputting and accessing sales or marketing data in information systems2215
 L/502/8595Monitoring sales deliveries2210
 T/502/8588Preparing and delivering a sales Demonstration2320
 M/502/8587Processing sales orders2217
 J/502/8594Selling at exhibitions2528
 Y/502/8597Supporting customers in obtaining finance for purchases2322


Assessment for this qualification is portfolio based. It must also be in accordance with the relevant assessment strategy located at the end of this document in Appendix A, (CfA - Assessment Strategy 2010 Sales Standards – updated January 2013). Specific assessment guidance for each unit is in the relevant unit’s “Assessment guidance and delivery” section.

A Qualification Achievement Record for this qualification which includes the forms necessary to map and claim competence is available to download from the SQI or IQ websites.

Learner Entry Requirements

There are no formal entry requirements. However, learners should be able to work at level 1 or above and be proficient in the use of English Language.

Tutor Requirements

All trainers/assessors and internal verifiers delivering this qualification must meet the requirements as per the assessment strategy relevant to each unit. Further guidance can be found in section 5 of Appendix A, (CfA - Assessment Strategy 2010 Sales Standards – updated January 2013).

Centre Requirements

Centres must be approved by IQ SQI in order to offer this qualification.



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