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IQ Level 3 Award in the Delivery of Conflict Management Training (QCF)

Qualification Number 600/2350/8
Title IQ Level 3 Award in the Delivery of Conflict Management Training (QCF)
Category National
Sector Security | Teaching & Education
Operational Start Date 26/08/2011
Operational End Date 30/11/2015
Total Units 2 Min Credit 5
Min Guided Learning Hours 36 Max Guided Learning Hours 36
Min Age From 18 Min Age To 100

Rate: £35.00

About this Qualification

The IQ Level 3 Award in the Delivery of Conflict Management Training (QCF) is a qualification for trainers who deliver or wish to deliver conflict management training at level 2. It is suitable for all sectors where the possibility of conflict may arise and is approved by the SIA as a suitable qualification for those wishing to deliver conflict management as part of the licence linked qualifications.

Structure

The qualification has 2 mandatory units and learners must achieve 5 credits to gain certification.

IndexGroupUnit Ref.Unit TitleCreditGuided
Learning
Hours
1Mandatory GroupT/602/6253Delivering scenario-based conflict management training322
1Mandatory GroupM/602/5439Managing conflict in the workplace when dealing with customers, service users or the public214
Total536

Assessment

Unit

Assessment

Number of Questions

Time Allowed

Managing conflict in the workplace when dealing with customers, service users or the public

Multiple choice question paper

20

45 minutes

Portfolio

N/A

N/A

Delivering scenario-based conflict management training

Portfolio (including micro- teach)

N/A

N/A

A “Qualification Achievement Record” and guidance for the portfolio elements of this qualification is available for centres to download from the website. All assessment materials and documentation must be clearly mapped to the assessment criteria. The multiple choice examination is externally set and marked by IQ.

Learner Entry Requirements

Learners must have a suitable teaching qualification e.g. PTLLS at level 3 or above and be proficient in the use of the English language. It is the centres responsibility to ensure that all learners being entered for this qualification meet these requirements and to keep and maintain the relevant records. These records must be available to IQ and regulatory bodies for inspection.

Tutor Requirements

All trainers delivering this qualification must have:

  • Appropriate teaching qualification e.g. PTLLS
  • NQF or QCF Level 3 qualifications, or equivalent, in the delivery of conflict management
  • Continuous Professional development/evidence of sector competency

Centre Requirements

 

 

Downloadable Files