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Selling by telephone - inbound

 

Unit Number J/502/8577
Unit Level 2
Unit Title Selling by telephone - inbound
Sector
Credit Value 4 Guided Learning Hours 27
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/5106/1IQ Level 2 NVQ Certificate In Contact Centre Operations (QCF)
601/4826/3IQ Level 2 NVQ Certificate in Sales (SQI) (QCF)

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