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Carry out direct sales activities in a contact centre

 

Unit Number L/503/0394
Unit Level 2
Unit Title Carry out direct sales activities in a contact centre
Sector
Credit Value 5 Guided Learning Hours 15
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/5106/1IQ Level 2 NVQ Certificate In Contact Centre Operations (QCF)
601/3618/2IQ Level 2 Diploma in Customer Service (QCF)
601/4829/9IQ Level 2 Certificate in Sales (SQI) (QCF)

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