IQ Level 2 NVQ Certificate in Business and Administration (QCF)

Qualification Number	600/3538/9
Title	IQ Level 2 NVQ Certificate in Business and Administration (QCF)
Category	National
Sector	General Skills \| Business & Administration
Operational Start Date	11/01/2011
Operational End Date	31/08/2014
Total Units	74	Min Credit	21
Min Guided Learning Hours	86	Max Guided Learning Hours	154
Min Age From	14	Min Age To	100

Qualification Fee : £50.00

This is the administrative fee that IQ charges centres to register a learner on this qualification. All fees include registration, certification and postage (international delivery rates may apply).

About this Qualification

The IQ Level 2 NVQ Certificate in Business and Administration (QCF) is a qualification aimed at individuals who work in an administrative role within a business environment. It provides recognition for the learner’s knowledge and ability to carry out a range of administrative tasks. There is considerable scope for the learner to choose those optional units most appropriate to them, while the vital components of an administrative role in business are covered by the mandatory units. This qualification is suitable for learners in a variety of organisations

Take this Qualification

If you are interested in taking this qualification and would like to find your nearest IQ centre, please give us a call on 01952 457 452 and a member of our team will be happy to help.

Structure

To achieve the Level 2 NVQ Certificate in Business and Administration (QCF), the learner must achieve a minimum of 21 credits, of which 14 credits must be selected from level 2 units. 9 credits must be completed from the Mandatory Group, 7 credits from Optional Group A and 5 credits from Optional Group B.

A number of optional units within this qualification are barred. Barred units exist to allow learners greater choice in how to meet the required number of credits to achieve a qualification. However, because barred units feature a significant overlap of content, learners are not allowed to take more than one unit of a barred set. The following table displays all of the optional barred units that can be taken with this qualification; only one unit from each pair/set can count towards the learner’s achieved credits.

Unit Numbers	Barred Against
Prepare text from notes A/601/2483	Prepare text from notes using touch typing (40 wpm) F/601/2484 Prepare text from notes using touch typing (60 wpm) T/601/2532
Produce documents in a business environment T/601/2482	Design and produce documents in a business environment M/601/2531
Prepare text from shorthand (60 wpm) J/601/2485	Prepare text from shorthand (80 wpm) A/601/2533
Prepare text from recorded audio instruction (40 wpm) L/601/2486	Prepare text from recorded audio instruction (60 wpm) F/601/2534
Support the organisation of an event L/601/2505	Plan and organise an event R/601/2540
Support the co-ordination of an event D/601/2508	Co-ordinate an event Y/601/2541
Support the organisation of meetings T/601/2515	Plan and organise meetings D/601/2542
Provide reception services K/601/2480	Meet and welcome visitors Y/601/2457
Bespoke software A/502/4395	Bespoke software F/502/4396
Data management software F/502/4558	Data management software F/502/4559
Database software H/502/4553	Database software M/502/4555
Improving productivity using IT T/502/4153	Improving productivity using IT J/502/4156
IT security for users R/502/4256	IT security for users Y/502/4257
Presentation software K/502/4621	Presentation software M/502/4622
Set up an IT system Y/502/4209	Set up an IT system L/502/4210
Spreadsheet software A/502/4624	Spreadsheet software F/502/4625
Using collaborative technologies A/502/4378	Using collaborative technologies F/502/4379
Website software L/502/4630	Website software R/502/4631
Word processing software L/502/4627	Word processing software R/502/4628

Index	Group	Unit Ref.	Unit Title	Credit	Guided Learning Hours
1	Mandatory Group	D/601/2475	Communicate in a business environment	3	18
1	Mandatory Group	L/601/2469	Improve own performance in a business environment	2	6
1	Mandatory Group	F/601/2467	Manage own performance in a business environment	2	9
1	Mandatory Group	F/601/2470	Work in a business environment	2	18
1	General Units Group A	T/601/2790	Administer human resources records	3	20
1	General Units Group A	J/601/2647	Administer parking dispensations	4	14
1	General Units Group A	A/601/2791	Administer the recruitment and selection process	4	30
1	General Units Group A	J/601/2552	Agree a budget	4	25
1	General Units Group A	Y/601/2538	Analyse and report data	6	30
1	General Units Group A	Y/601/2491	Archive information	2	13
1	General Units Group A	A/601/2547	Contribute to innovation in a business environment	4	30
1	General Units Group A	J/601/2549	Contribute to running a project	5	30
1	General Units Group A	T/601/2529	Deliver a presentation	3	15
1	General Units Group A	F/601/2551	Deliver, monitor and evaluate customer service to external customers	3	12
1	General Units Group A	A/601/2550	Deliver, monitor and evaluate customer service to internal customers	3	12
1	General Units Group A	M/601/2528	Develop a presentation	3	15
1	General Units Group A	T/601/2479	Handle mail	3	17
1	General Units Group A	M/601/2495	Maintain and issue stationery stock items	3	14
1	General Units Group A	K/601/2446	Make and receive telephone calls	3	10
1	General Units Group A	R/601/2537	Monitor information systems	7	30
1	General Units Group A	D/601/2539	Order products and services	5	35
1	General Units Group A	R/601/2487	Organise and report data	3	12
1	General Units Group A	Y/601/2488	Research information	4	17
1	General Units Group A	F/601/2517	Respond to change in a business environment	3	16
1	General Units Group A	L/601/2472	Solve business problems	4	12
1	General Units Group A	R/601/2490	Store and retrieve information	3	17
1	General Units Group A	L/601/2536	Support the design and development of an information system	7	35
1	General Units Group A	J/601/2518	Support the management and development of an information system	7	40
1	General Units Group A	Y/601/2510	Support the organisation of business travel or accommodation	3	18
1	General Units Group A	M/601/2478	Take minutes	4	15
1	General Units Group A	K/601/2477	Use a diary system	3	9
1	General Units Group A	H/601/2476	Use electronic message systems	1	6
1	General Units Group A	H/601/2493	Use office equipment	4	18
1	General Units Group A	Y/601/2474	Work with other people in a business environment	3	10
1	Barred Unit Group A1	M/601/2531	Design and produce documents in a business environment	4	25
1	Barred Unit Group A1	T/601/2482	Produce documents in a business environment	4	15
1	Barred Unit Group A2	A/601/2483	Prepare text from notes	3	15
1	Barred Unit Group A2	F/601/2484	Prepare text from notes using touch typing _40 wpm_	3	15
1	Barred Unit Group A2	T/601/2532	Prepare text from notes using touch typing _60 wpm_	4	10
1	Barred Unit Group A3	J/601/2485	Prepare text from shorthand _60 wpm_	8	55
1	Barred Unit Group A3	A/601/2533	Prepare text from shorthand _80 wpm_	8	45
1	Barred Unit Group A4	L/601/2486	Prepare text from recorded audio instruction _40 wpm_	4	35
1	Barred Unit Group A4	F/601/2534	Prepare text from recorded audio instruction _60 wpm_	4	25
1	Barred Unit Group A5	R/601/2540	Plan and organise an event	4	28
1	Barred Unit Group A5	L/601/2505	Support the organisation of an event	2	15
1	Barred Unit Group A6	Y/601/2541	Co-ordinate an event	4	30
1	Barred Unit Group A6	D/601/2508	Support the co-ordination of an event	3	20
1	Barred Unit Group A7	D/601/2542	Plan and organise meetings	5	25
1	Barred Unit Group A7	T/601/2515	Support the organisation of meetings	4	18
1	Barred Unit Group A8	Y/601/2457	Meet and welcome visitors	3	23
1	Barred Unit Group A8	K/601/2480	Provide reception services	3	15
1	Barred Units Group B9	L/502/4210	Set Up an IT System	4	30
1	Barred Units Group B9	Y/502/4209	Set Up an IT System	3	20
1	Barred Units Group B10	A/502/4378	Using Collaborative Technologies	3	20
1	Barred Units Group B10	F/502/4379	Using Collaborative Technologies	4	30
1	Barred Units Group B11	R/502/4628	Word Processing Software	4	30
1	Barred Units Group B11	L/502/4627	Word processing software	3	20
1	General Units Group B	T/601/2465	Use occupational health and safety guidelines when using keyboards	2	20
1	Barred Units Group B1	A/502/4395	Bespoke Software	2	15
1	Barred Units Group B1	F/502/4396	Bespoke Software	3	20
1	Barred Units Group B2	L/502/4630	Website Software	3	20
1	Barred Units Group B2	R/502/4631	Website Software	4	30
1	Barred Units Group B3	F/502/4558	Data Management Software	2	15
1	Barred Units Group B3	J/502/4559	Data Management Software	3	20
1	Barred Units Group B4	H/502/4553	Database Software	3	20
1	Barred Units Group B4	M/502/4555	Database software	4	30
1	Barred Units Group B5	J/502/4156	Improving Productivity Using IT	4	30
1	Barred Units Group B5	T/502/4153	Improving Productivity Using IT	3	20
1	Barred Units Group B6	A/502/4624	Spreadsheet Software	3	20
1	Barred Units Group B6	F/502/4625	Spreadsheet Software	4	30
1	Barred Units Group B7	R/502/4256	IT Security for Users	1	10
1	Barred Units Group B7	Y/502/4257	IT Security for Users	2	15
1	Barred Units Group B8	M/502/4622	Presentation Software	4	30
1	Barred Units Group B8	K/502/4621	Presentation software	3	20
Total				264	1557

Assessment

Assessment for this qualification is portfolio based. It must also be in accordance with the relevant assessment strategy located at the end of this document in Appendix A (CfA Assessment Strategy 2009 Business & Administration Standards) and B (ITQ Assessment Strategy England, Wales and Northern Ireland March 2009). Specific assessment guidance for each unit is in the relevant unit’s “Assessment guidance and delivery” section.

A Qualification Achievement Record for this qualification which includes the forms necessary to map and claim competence is available to download from the IQ website.

Learner Entry Requirements

There are no formal entry requirements. However, learners should be able to work at level 1 or above and be proficient in the use of the English Language.

Tutor Requirements

All trainers/assessors and internal verifiers delivering this qualification must meet the requirements as per the assessment strategies relevant to each unit. Further guidance can be found in section 5 of Appendix A (Assessment Strategy Management & Leadership Standards August 2011) and section A of Appendix B (ITQ Assessment Strategy England, Wales and Northern Ireland March 2009, Appendix B).

Centre Requirements

Downloadable Resources

To access protected files please log in

Specification - Level 2 NVQ Business & Admin
Achievement Record - Level 2 NVQ Business & Admin (protected)