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Organise the delivery of reliable customer service

 

Unit Number Y/601/1230
Unit Level 3
Unit Title Organise the delivery of reliable customer service
Sector
Credit Value 6 Guided Learning Hours 40
Mandatory Assessments Required

Optional Assessments  of required.

Description

Assessment

Links

This unit is part of the following qualifications: -

Qualification No.Qualification Title
600/2832/4IQ Level 2 NVQ Certificate in Customer Service (QCF)
601/4828/7IQ Level 3 NVQ Diploma in Sales (SQI) (QCF)

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